Your Well-Being Is Our Priority

Responsible Gaming — mod1's Commitment to Safe Gaming

Gaming is for fun — not stress. mod1 wants you to enjoy yourself in a healthy way, within your own limits. Everything you need is right here on this page.

mod1's Responsible Gaming Commitment
Deposit Limit
Self-Exclusion
Session Timer
24/7 Support

What does responsible gaming mean?

Responsible gaming means staying in control of your own decisions. When gaming stops being entertainment — when you keep trying to recover losses, or when it starts affecting your family and work — that's when it becomes a problem.

Mod1 believes an informed player is the best kind of player. That's why we don't just offer games — we provide all the tools and support you need to play responsibly.

If you're concerned about yourself or someone close to you, please read the information below carefully. mod1's responsible gaming policy is designed with Bangladeshi players in mind.

Gaming is a source of fun — not income. Always keep that distinction in mind.

Signs of Healthy Gaming Habits
  • Setting a budget before playing and sticking to it
  • You stay calm after a loss and feel in control of the situation
  • Gaming does not interfere with family, friends, or work
  • Gaming is a part of your day — not all of it
  • You don't chase losses trying to "recover" the next day
  • You can stop playing at any time
  • You don't feel the need to lie about your gaming

Tools mod1 Offers

All these tools are free and available at any time. Managing your gaming habits is entirely within your control.

Deposit Limit
Set your own daily, weekly, or monthly deposit limit. Once set, lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Session Time Limit
Decide in advance how long you want to play. mod1 will automatically log you out after that time. A simple way to avoid spending more time than you intended.
Cooling-Off Period
Temporarily pause your account for 1 to 30 days. During this period, you won't be able to log in — a great way to clear your head.
Self-Exclusion
For a longer break, activate a 6-month or permanent self-exclusion. Marketing emails will also be paused for the entire duration.
Loss Limit
Your session will automatically stop once you reach a set loss amount. Protection against chasing losses in the heat of the moment.
Reality Check Reminder
At set intervals, mod1 will remind you how long you've been playing and how much you've spent — a simple way to stay aware.

Simple Steps to Set Your Limits

Set your own limits in just a few minutes — no hassle, no complications.

1
Log In to Your Account
Visit mod1.casino and log in to your account. Works on both desktop and mobile.
2
Go to Profile Settings
Click the profile icon in the top-right corner, then look for the "Responsible Gaming" option.
3
Choose a Tool
Activate whichever tools you need — Deposit Limit, Session Timer, Loss Limit, or Self-Exclusion.
4
Confirm
Enter the amount or time limit and save. Decreasing a limit takes effect immediately — increasing one takes 24 hours to apply.

If you can't find the settings or need assistance, reach out to our support team via live chat — they'll help you right away.

Recognising the Signs of a Problem

If any of the signs below sound familiar, pause and consider reaching out for help.

Making repeated deposits to chase losses
Losing sleep or staying up late because of gaming
Hiding your gaming from family or friends
Gaming after setting aside bills and daily expenses
Feeling restless or irritable when you can't play
Losing focus on work or studies
Telling yourself "just one more time" — and then playing again anyway
Lying about spending or hiding financial activity

Quick Self-Assessment

Answer honestly — nothing here is stored or shared. This is just for you.

1 Did you spend more than your budget on gaming last week?
No, I stayed within my limits Yes, It's Been a Bit Too Much
2 After a loss, do you immediately feel the urge to sit back down and play?
No, I'll take a break Sometimes
3 Is gaming affecting your sleep, work, or relationships?
No, everything's fine Somewhat

The Complete Responsible Gaming Guide at mod1

Responsible gaming at mod1 is more than a policy — it's central to who we are. As online gaming grows in popularity across millions of households in Bangladesh, mod1 is committed, above all else, to ensuring that every player games in a healthy, informed, and safe way.

Why does gaming addiction happen?

Online gaming triggers the release of dopamine in the brain — the "feel-good" chemical. Every win amplifies that feeling, which is why people keep coming back, even after losses. It's a natural psychological response — but without control, it can become a problem.

Mod1 is fully aware of this. That's why we've built features into our platform designed to help players stay in control.

If a Family Member Is Struggling

If you think a family member may have a gaming problem, talk to them directly — calmly and without judgment. Reaching out to mod1's support team can help initiate an exclusion process on that account.

Financial Planning & Gaming

Never borrow money, use a credit card, or take loans from others to fund your gaming. If that thought ever crosses your mind, it's the clearest sign that you need help right now.

Mod1 recommends setting a separate monthly gaming budget — just as you would for any other entertainment. Once that budget is used up, take a break for the rest of the month.

Mod1's Commitment

Mod1 commits to never sending advertisements or promotions that encourage anyone to play beyond their limits. No bonuses or offers will be sent to anyone on self-exclusion. Our goal is simple: however long you play, we want you to stay happy and healthy.

mod1's Responsible Gaming Toolkit
Deposit Limit
Daily / Weekly
Session Limit
Time Control
Loss Limit
Loss Limit
Self-Exclusion
Long Break
Need help?

If you feel your gaming is becoming a problem — or you want to help someone who is struggling — mod1's support team is always here. No judgment, just support.

Live Chat Support
Available in Bangla 24/7
Email Support

Details on every protection tool

01
Deposit Limit — Your Budget, Your Control
Set a daily, weekly, or monthly deposit limit that works for you. Once the limit is reached, no further deposits can be made during that period. Lowering the limit takes effect immediately, while increasing it requires a 24-hour cooling-off period.
Go to Account Settings
02
Self-Exclusion — Take a Break
If you feel like you need to stop, activate self-exclusion. Options include 6 months, 1 year, or permanent. During this period, you won't be able to log in, you won't receive any marketing messages, and no exceptions will be made.
Contact Support
03
Reality Check — A Reminder to Stay Aware
Every 30 minutes or an hour during play, mod1 will show you a pop-up summarising how long you've been playing and how much you've won or lost. At that point, it's your call — keep going or stop.
Enable in Settings
04
Cooling-Off — Take a Temporary Break
Similar to self-exclusion, but shorter — 1 to 30 days. Use a cooling-off period when you're under temporary stress, during exams, or simply when you need a short break. Your account will reactivate automatically once the period ends.
Set in Profile

Frequently Asked Questions

If the mod1 app won't open or you're prompted to update, start by restarting your device. Then download the latest version of the app — older versions may lose server connectivity. If the issue persists after updating, clear your phone's cache. If that doesn't resolve it, send a screenshot to mod1's live chat and the support team will sort it out quickly. You can also access mod1.casino directly from your browser — all features are available without the app.

Signing up at mod1 is quick and straightforward — it only takes a few minutes. You'll need: an active mobile number, an email address, your full legal name, and date of birth (you must be 18+). Choose a strong password. After registering, a verification code will be sent to your mobile number — enter it to activate your account. Before your first deposit or withdrawal, you may be asked to complete KYC verification using your National ID details. You can start the full process at mod1.casino/register.
Enjoy Responsibly

Play at mod1 — within your limits, and with enjoyment

Start gaming mindfully. Set limits, take breaks, and keep gaming what it should be — entertainment.

Safe & Secure 18+ Only Limit Setting Tools 24/7 Support
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